Privacy Policy

Information We Collect

At thalexorvia, we collect various types of information to provide you with our team motivation and finance platform services. We're transparent about what we gather and why we need it.

How We Use Your Information

Your information helps us deliver personalized experiences and improve our services. We use collected data responsibly and only for legitimate business purposes.

• Providing access to our team motivation platform and related services
• Personalizing your experience based on your preferences and usage patterns
• Sending important updates about your account and platform changes
• Improving our services through analytics and user feedback analysis
• Ensuring platform security and preventing unauthorized access
• Complying with legal obligations under Australian privacy laws

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share certain data in specific circumstances to provide our services effectively.

Service Providers

We work with trusted third-party providers who help us deliver our services. These partners include payment processors, email service providers, and analytics tools. All service providers are required to maintain the confidentiality of your information.

Legal Requirements

We may disclose your information when required by law, court order, or government request. This includes cooperating with law enforcement agencies when legally obligated to do so.

Data Security and Protection

Protecting your information is our priority. We implement multiple security measures to safeguard your data against unauthorized access, alteration, or disclosure.

• SSL encryption for all data transmitted between your device and our servers
• Regular security audits and vulnerability assessments of our systems
• Access controls ensuring only authorized personnel can access personal data
• Secure data centers with physical and electronic security measures
• Regular backups stored in secure, geographically distributed locations
• Employee training on data protection practices and confidentiality requirements

Your Rights and Choices

Under Australian privacy legislation, you have several rights regarding your personal information. We respect these rights and provide easy ways to exercise them.

Access and Correction

You can request access to the personal information we hold about you. If any information is inaccurate or outdated, you have the right to request corrections. We'll respond to such requests within 30 days.

Data Deletion

You may request deletion of your personal information, subject to legal requirements and legitimate business needs. Some information may be retained for compliance purposes even after account closure.

Communication Preferences

You can opt out of marketing communications at any time through your account settings or by using unsubscribe links in our emails. Essential service communications may continue as needed.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

• Account information: Retained while your account is active plus 7 years for business records
• Usage logs: Typically retained for 24 months for service improvement purposes
• Payment information: Retained for 7 years as required by Australian tax law
• Communication records: Retained for 3 years for customer service quality assurance

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and gather usage information. You can control cookie preferences through your browser settings.

Types of Cookies We Use

• Essential cookies: Required for basic platform functionality and security
• Analytics cookies: Help us understand how users interact with our platform
• Preference cookies: Remember your settings and personalization choices
• Marketing cookies: Used to deliver relevant content and measure campaign effectiveness

International Data Transfers

Your data is primarily stored and processed within Australia. When we use international service providers, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or platform notifications at least 30 days before they take effect.

Continued use of our platform after policy updates indicates your acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.